Sem-II- Communication Skills- Process of Communication

 

The Process of Communication: How Messages Actually Travel

Communication doesn’t magically happen. It follows a clear process, and missing even one step can derail the whole thing.

Communication doesn’t magically happen. It follows a clear process, and missing even one step can derail the whole thing.

You Tube:https://www.youtube.com/watch?v=de-YmNDzN4Y

1. Idea

Every communication starts with an idea. This idea exists in the sender’s mind and needs to be shared. The challenge? Turning thoughts into something others can understand—without mind-reading abilities.

2. Sender

The sender is the person who initiates communication. They decide what to say, how to say it, and when to say it. (Timing matters—especially on WhatsApp.)

3. Message

The message is the content being communicated. It may include:

• Opinions
• Attitudes
• Feelings
• Orders
• Suggestions

Basically, anything you want the other person to know.

4. Encoding

Encoding is where the sender gives form to the message. Words, symbols, gestures, tone—everything counts. Poor encoding is how “I’m fine” turns into emotional warfare.

5. Medium (Channel)

The medium is the path the message takes. It could be:

• Oral (face-to-face, phone calls)
• Written (emails, texts)
• Visual or digital

Choosing the wrong medium is like sending a breakup message via office email. Don’t.

6. Recipient (Receiver)

Communication isn’t complete until the recipient receives the message. If no one hears it, reads it, or notices it—communication never happened.

7. Decoding

Decoding is the receiver’s job. They interpret the message based on their understanding, experience, and mindset. This is where misunderstandings love to sneak in.

8. Feedback

Feedback is the heartbeat of communication. It tells the sender whether the message was understood or not. A nod, a reply, a question—all feedback matters. No feedback? You’re just talking into the void.

9. Noise / Barrier

Noise is any obstacle that disrupts communication. It can be:

• Physical (loud surroundings)
• Psychological (stress, bias)
• Emotional (anger, anxiety)
• Technical (poor internet—our modern enemy)

Noise leads to misinterpretation, confusion, and sometimes unnecessary drama.

One-Line Questions 

1. What is the first step in the process of communication?
   

2. Who initiates the communication process?
   

3. What is encoding in communication?
   

4. Why is feedback important in communication?
   

True or False 

5. Communication is complete once the message is sent.
   

6. Noise in communication can be physical, psychological, emotional, or technical.
   

7. Decoding is done by the sender of the message.
   

Fill in the Blanks 

8. The path through which a message travels is called the ______.
   

9. The receiver interprets the message during the process of ______.
   

10. Any obstacle that disrupts communication is known as ______.